India’s leading beauty brand Karma Beauty is facing cyberattacks after a customer paid an online shopping account of the brand to buy cosmetics and skincare products.
According to The Times Of India, the online payment transaction was made in March and was processed on November 18.
In the transaction, a customer was told that the cosmetics products, which are sold in India, were from a company called ‘Kalyana Beauty’.
However, the company, whose address is unknown, did not have a web portal, according to a copy of the transaction obtained by The Times.
The customer has filed a complaint with the IT department of the company.
The company is now under investigation by the IT Department of India’s IT watchdog, said a statement from the company in an email to The Daily Mail.
“We take all possible measures to prevent cyberattacks.
We are in contact with our customer to provide more details,” the company said.
The cosmetics and products from the online transaction are currently available for sale on the website of Karma Beauty, which is a subsidiary of cosmetics giant L’Oreal.
L’Oralogica has not responded to The Associated Press’ request for comment.
Lavender and rose oil products are the most popular products on the Karma Beauty website.
The brand also sells products in a number of skin care brands.